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Frequently Asked Questions (FAQs)
Answers for frequently asked questions on using various e-tapaal features.
You can also find useful tips, hints and help here.

• Go to e-tapaal.com home page and click on 'Kannada' under "Select Language".
• This will take you to the Kannada service homepage of e-tapaal.
• If you signup for e-tapaal from here, you will get Kannada as your user interface and composing language.
• Follow same steps to choose any language service offered by e-tapaal.

    Mind you, e-tapaal is a bi-lingual service. This means that in addition to the Indian language you choose, you     can also use English as your user interface and mail composition language. You can switch between English and     your Indian language very easily. To do this go to 'Options', click on 'Indian language  preferences' link and     select the required mail composition and user interface language.

    At the compose page, you can switch your mail composition language between English and your Indian     language by just pressing the scroll lock button.

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    To type this way, go to 'Options' and click on 'Indian language preferences' page. There in the 'Keyboard' menu     choose the 'ENG' layout. 'ENG' stands for English Keyboard.
    It is very simple to type in Indian Languages. You will be able to compose fluently only after a few minutes of     practice.

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4) Can I send e-tapaal Indian language mails to my friends who use other e-mail services such
     as Yahoo?
     If your friends have Shreelipi fonts installed on their PCs they will be able to read Indian language e-tapaal     mails through any email account. E-tapaal automatically installs these fonts on their PCs when they open your     mail. If auto-installation fails, e-tapaal provides easy instructions to help your friends install fonts manually.

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5) I see junk characters on Indian language pages. How do I make them go away?
    Right click on the page with junk characters. Set the 'encoding' option to 'user defined'. This should solve the     junk characters problem.

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6) How do I print Indian language emails?
    While viewing a mail, click on the Print/Save mail button on the command bar to print Indian language email.
    Please note that you will not be able to use the print options on your browser's tool bar and file menu to print     Indian language emails.

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7) While logging in I am stuck at the 'updating Indian language software page'. What should I do?
    As we are continuously adding new features to e-tapaal, a small percentage of users may tempororily get stuck     at this page. To resolve this problem please refresh your page or login after sometime or if you have access     login through another operating system. If you still face the problem send a mail to
    tapaal@e-tapaal.com.

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8) What is the size of the fonts that are downloaded on my machine?
    The size of the fonts that are downloaded on your machine is around 40K.

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9) What is the minimum hardware and software required to use e-tapaal?
    Intel 486 and above.
    IE and Netscape 4.0 and above.
    All versions of Windows and Linux operatring systems.

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